FOR PERSONAL USE
IMPORTANT FAQ INFORMATION BELOW:
Has your address changed? PayPal may revert back to your previous address, causing a delay, or loss of your order.
F. A. Q. ( retail orders)
Your order includes detailed instructions for the best possible results. Please read them thoroughly. Most of your questions will be answered on the instruction sheet.
Q: Will the NoPull Disc fit my piercing?
A: Both 7mm and 5mm NoPull Discs have a 14g hole in the middle. If you are wearing jewelry that is smaller than 14 gauge, the Disc will fit perfectly.
It Is necessary to wear a labret, mini barbell, curved bar (depending on the piercing location).
The top/gem, and the flat back must be larger than 14g, so that the Disc will be held securely.
Q: Do I need to remove my jewelry to apply the Disc?
A: This depends on several things. If wearing the correct jewelry, is the scarring/bump in the front, or the back. Do both ends unscrew? If so, unscrew and
add the Disc where it is needed. If you have a flat back labret, and the bump is in front, remove the top, put on the Disc, and replace the top. If you have
a flat back labret and the bump is in back, you will need to remove the bar, apply the Disc to the post, and then re-insert your jewelry from the back to
the front, and replace the top. Please see our photos, as it is easy when you see it.
Q: Should I order Standard 7mm, or the 5mm Mini?
A: Choose your Discs according to the size of your scarring (bump) . If you have a substantial bump, choose Standard 7mm. If you have the beginning of the dreaded bump, or a very minimal bump, the 5mm Mini is appropriate. Choose by the size of the issue, not by the location of your piercing.
Q: How do I clean my piercing while wearing NoPull Discs?
A: We recommend using Provon, or any non-scented antimicrobial soap, once or twice daily. Soap it up, rinse well, gently dry with a tissue or paper towel.
No oils, pastes, soaks, etc. , while wearing NoPull Piercing Discs. "Keep it simple"
Q: What is the shipping cost?
A: U.S. Retail orders $3.00 shipping - International Retail orders $6.99 (Reflects USPS First Class postage increase Jan. 2019)
Q: How will my order arrive?
A: Black Bubble Mailer
Q: When can I expect to receive my order?
A: U.S. orders approximately 2 - 5 business days. International orders approximately 14 - 21 business days
Q: Tracking?
A: You will automatically receive a tracking number, by email, at the time your order is fulfilled
Q: How can I pay for my order?
A: PAYPAL is a safe, secure payment option for our customers. If you would prefer to checkout with a credit/debit card, please
follow the instructions as if you are a PayPal customer. On the "sign-in" page, scroll down to choose your preferred method of payment.