Frequently Asked Questions

Q: WHAT IS THE COST TO SHIP?

A: Retail U.S. $3.75 (includes tracking)

A: Retail Int'l $8.60 (includes tracking)

Q: HOW WILL MY ORDER ARRIVE?

A: Your order will arrive in a bubble mailer

Q: WHEN CAN I EXPECT TO RECEIVE MY ORDER?

A: U.S. approx 2-5 business days

A: Int'l approx (up to) 14-21 business days

Q: WHERE IS MY TRACKING NUMBER

A: Emailed to you when your order ships

Q:  PAYMENT OPTIONS

A:  PAYPAL is a safe, secure payment option.  If you prefer to checkout with a credit/debit card, please follow the instructions as if you are a PayPal customer.  On the "sign-in" page, scroll down to choose your preferred method of payment. 

Your order includes detailed instructions for best results.  Please read thoroughly. Most questions will be answered on the instruction sheet. 

Q:   THE FIT?

A:   7mm NoPull Discs have a 14g hole in the center.  5mm Mini NoPull Discs have a 16g hole in the center. Wear high quality jewelry with ends that are larger than the center hole, so the Disc will stay securely in place. Appropriate jewelry (internally threaded):  Labret, barbell, curved barbell.  If the Discs are worn with a hoop, o-rings are necessary to hold in place!

      

Q:   DO I NEED TO REMOVE MY JEWELRY TO APPLY THE DISC?

A:   This depends - If the scarring/bump is in the front, unscrew the top, slip on the Disc, screw the top back on. If you have scarring/bump on the back, you will need to remove the bar, apply the Disc to the post, and then re-insert your jewelry from the back to the front. Then replace the top.  

Q:  7MM, OR THE 5MM MINI?

A:  Choose your Discs according to the size of your scarring (bump) .  If you have a bit larger bump, choose Standard 7mm.  If you have the beginning of  the dreaded bump, or a very minimal bump, the 5mm Mini is appropriate.  If larger than usual, we also offer NoPull Piercing Disc® Customs. Choose by the size of the bump, not the the location of the piercing, and the gauge size you have. 

Q:  CLEANING WHILE WEARING NOPULL DISCS?

A:  We recommend using a non-scented antimicrobial soap, available for your convenience), once or twice daily.  Soap it up, rinse well, gently dry with a tissue or paper towel. NO oils, NO pastes, NO soaks, etc. , while wearing NoPull Piercing Discs.  "Keep it simple" and read your detailed instruction sheet.