Frequently Asked Questions
Q: WHAT IS THE COST TO SHIP?
A: Retail U.S. $3.75 (includes tracking)
A: Retail Int'l $8.60 (includes tracking)
Q: HOW WILL MY ORDER ARRIVE?
A: Your order will arrive in a bubble mailer
Q: WHEN CAN I EXPECT TO RECEIVE MY ORDER?
A: U.S. approx 2-5 business days
A: Int'l approx (up to) 14-21 business days
Q: WHERE IS MY TRACKING NUMBER
A: Emailed to you when your order ships
Q: PAYMENT OPTIONS
A: PAYPAL is a safe, secure payment option. If you prefer to checkout with a credit/debit card, please follow the instructions as if you are a PayPal customer. On the "sign-in" page, scroll down to choose your preferred method of payment.
Your order includes detailed instructions for best results. Please read thoroughly. Most questions will be answered on the instruction sheet.
Q: THE FIT?
A: 7mm NoPull Discs have a 14g hole in the center. 5mm Mini NoPull Discs have a 16g hole in the center. Wear high quality jewelry with ends that are larger than the center hole, so the Disc will stay securely in place. Appropriate jewelry (internally threaded): Labret, barbell, curved barbell. If the Discs are worn with a hoop, o-rings are necessary to hold in place!
Q: DO I NEED TO REMOVE MY JEWELRY TO APPLY THE DISC?
A: This depends - If the scarring/bump is in the front, unscrew the top, slip on the Disc, screw the top back on. If you have scarring/bump on the back, you will need to remove the bar, apply the Disc to the post, and then re-insert your jewelry from the back to the front. Then replace the top.
Q: 7MM, OR THE 5MM MINI?
A: Choose your Discs according to the size of your scarring (bump) . If you have a bit larger bump, choose Standard 7mm. If you have the beginning of the dreaded bump, or a very minimal bump, the 5mm Mini is appropriate. If larger than usual, we also offer NoPull Piercing Disc® Customs. Choose by the size of the bump, not the the location of the piercing, and the gauge size you have.
Q: CLEANING WHILE WEARING NOPULL DISCS?
A: We recommend using a non-scented antimicrobial soap, available for your convenience), once or twice daily. Soap it up, rinse well, gently dry with a tissue or paper towel. NO oils, NO pastes, NO soaks, etc. , while wearing NoPull Piercing Discs. "Keep it simple" and read your detailed instruction sheet.